This is a CD prescription only medicine and the original hand signed prescription is required, this needs sending by post.
My cat has been given a prescription for Gabapentin 50ml bottle from our local vet (23rd Nov.). Do we need to buy another prescription from the vet,to order from yourself
You need a written prescription, signed and dated by a veterinary surgeon.
What address do I send the prescription to for a controlled drug?
Please send to our head office address
Is this product available as a 50ml bottle?
No, this is only made in a 150ml bottle
Shipping charges mainland UK zone1
||No weight limit
Most orders are despatched the same day and standard delivery is 3 to 5 working days from despatch. FAST
Expedited options are available.
NB: Orders placed with faster delivery must be placed before 13:00 to ensure same day dispatch (excluding
weekends and bank holidays). Please also check on the product page that the items ordered show 'In Stock'
otherwise your order will be delayed until the stock becomes available, which in most cases will only be 24hrs.
Estimated "Usually shipped in" information is shown against most products
Postage outside of the UK is from £4.50
Prescription items will be sent on receipt of a valid signed and dated prescription.
We offer a pickup service for orders placed over the phone.
Please ring us on 01833 641112 for more information.
Refrigerated items will be sent by carrier or Royal Mail with coolpacks unless you pay for a premium for a
refrigerated delivery. We will contact you prior to despatch for your instructions.
We want you to be completely satisfied with any purchase. If not any item* can be returned to us within 14 days of receipt for exchange or refund Please give us a ring for a returns number on 01833 641112 or alternatively email email@example.com to obtain a returns number.
*Due to legal requirements medicines may not be returned except to correct an error in despatch or in response to an "official recall". If an item is believed to be faulty it should be returned for inspection and it may be necessary to forward it to the manufacturers for testing before replacements or refunds can be authorised. This does not infringe legal rights. Please contact our customer services for a "Returns Number" which must appear on the outside of the package or it will not be accepted. We advise customers to use an insured method of shipping and to retain proof of despatch. We may refuse returns on products specially obtained or manufactured to order. Items must be returned unsoiled and unused and sent adequately packed and carriage paid.