Contact

For order status updates check your order history in My Account. If you wish to contact us we suggest you phone us between 8 and 5.30pm Mon-Fri  01833 641112.

Customer service email requests are usually answered between 24 to 48 hours during a weekday - sales@hyperdrug.co.uk.

Prescriptions are of course given priority and once you have placed an order you can upload animal prescriptions including human medicines prescribed for animals (but not controlled medicines where the original must be posted to Hyperdrug, Station Bank, Middleton In Teesdale, Barnard Castle, DL12 0NG) 

If we already have your prescription on file and you are ordering a repeat please do not send us the same prescrtipion again unless we ask you to.