Animal prescriptions only – how to send your prescription
- Place your order on the website
Prescriptions cannot be processed unless an order has already been placed.
If you have not yet ordered, please return to the website and place your order before uploading a prescription.
2. Upload your prescription
You may upload animal prescriptions for non-controlled medicines, including human medicines prescribed for animals below
Please do not upload:
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human private prescriptions (we dispense these but need the original prescription in the post)
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NHS prescriptions (we do not dispense these)
- If we already hold a valid prescription for your order, do not re-upload it.
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prescriptions for controlled drugs as the law requires we need the original to dispense*
*The original 'wet ink' signature copy must be sent by post- copies cannot be dispensed, please send to Hyperdrug, Station Bank, Middleton In Teesdale, Barnard Castle, DL12 0NG
3. Check your prescription is valid
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Prescriptions should be less than 3 months old, or
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If over 3 months old, they must not have been fully used.
We may need to contact you to verify older prescriptions before dispensing.
Important information
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We dispense private and veterinary prescriptions only
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NHS prescriptions are not accepted
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Uploading a prescription does not guarantee supply until it has been checked and approved
You can upload your prescription below.